4/19/22 – NY/DOS Standard Operating Procedures: According to New York State law, we are required to publish our Standard Operating Procedures. This SOP will detail prerequisites that all prospective home buyers must meet before receiving services from any Keystone Realty agent. Keystone agents will implement these procedures in a uniform fashion with respect to any Prospective Buyers.

• Identification Required for Prospective Buyers: Keystone does not require Prospective Buyers provide identification to work with any of our agents; however, Prospective Buyers may be required to show proof of identification to (a) enter certain Keystone offices if required by building’s security, (b) attend an open house or showing at the direction of a homeowner or listing agent, or (c) in any other circumstance as directed by a third party, including but not limited to, a seller or listing agent.
• Buyer Broker/Buyer Representation: Keystone does not require Prospective Buyers to sign an exclusive buyer representation agreement to work with a Keystone agent, however, a Prospective Buyer and Keystone agent may agree to use an exclusive buyer representation/ buyer’s broker agreement. Also please note; buyer/seller/broker representation does not imply free service
• Pre-approval Requirements: Keystone does not require Prospective Buyers to provide confirmation of a loan or mortgage pre-approval to work with a Keystone agent; however, a third party, including but not limited to; a seller or listing agent, may require proof of pre-approval, including but not limited to, prior to attending a showing or open house or receiving an offer from the Prospective Buyer.